Minimum Order levels
Your initial pre order per season must be above £750.00. There are no minimum order values for in season top ups.
Europe - Your initial pre order per season must be above €1,000.00. There are no minimum order values for in season top ups.
USA - Your initial pre order per season must be above $1,200.00. There are no minimum order values for in season top ups.
Free delivery on pre orders over £1,000 and in-season top-up orders over £500
£5 per drop on orders of £500 - £999.99 and in-season top-ups below £500
Shipping is calculated at a box rate of €19 per box (each box contains approximately €1,200 of stock)
Rest of World
Shipping is calculated at a variable rate, depending on the weight, number of boxes and destination country.
At each season drop launch, so long as your order is paid in full/you are within the terms of any credit agreement, we will do everything we can to get your pre order to you before launch day. Of course, we cannot absolutely guarantee this, due to any unforeseeable stock issues, courier problems, bad weather, customs issues etc.… but we will try.
In season top up orders, are normally dispatched within 3-5 days of payment being received.
Return of faulty items
Please contact Frugi within 5 days of delivery should you receive any damaged, faulty or incorrect goods. We'll then sort it out for you.