Great news for Frugi retailers

in Frugi news by

Our special new courier Our special new courier

Hi all

Hope everyone is having a great season.

Things here at Frugi HQ have been manic with our new office extension. There are lots of bangs, crashes, hammering and sawing going on, and the new space is going up at an amazing rate!

Reduced shipping rates to all Frugi retailers

As you all know, we are looking at many ways we can help our retailers and I hope you all enjoyed the shipping promotions that we ran during April and May.

During this time I have been talking to our couriers and negotiating rates. As a result we have been able to lower our shipping charges to all countries!!

The new rates are up, and we are now on sale of SS13 - log in, go through your order, and check them out at checkout.*

New faces in the 'Today' team

A big welcome this week to two new Frugi people.

We have Ryan - who is our new (First - if you exclude me) Customer services manager. He will be in charge of all the day-to-day logistics of making sure orders are packed, payed and dispatched with great haste, and that the Frugi 'Today' department is running like a well oiled machine.

Poised for action Ryan poised for action

We also have Jess - who is joining the customer service team alongside all your Frugi favourites...Dom, Emilie, Fran, Kai, Sy, me  et al.

Customer champion Jess Customer champion Jess

SS14 orders

SS14 orders are coming in thick and fast - hope you are all enjoying your look book.

Don't forget to get your SS14 orders in before July 10th, to be in with a chance of winning £500 worth of Frugi stock.

AW13 is on track to start dispatch from End of July/ August.

AW13 is nearly here. As always, we have a record number of orders to pack and process so your help in confirming orders, getting payment and helping us is, as always, very much appreciated.

OK, cheers for now


*As always for ROW (Excluding Russia & USA) we need to weigh your orders first before we can get to a final price...but this price is lower than before!